Delivery

How we deliver safely and securely

Timing and charges where you live

  • Country
  • Sales tax
  • Shipping costs
  • Import fees
  • Transit time
  • Not specified
  • -
  • -
  • -
  • -
  • Argentina
  • Paid on arrival
  • Added at checkout
  • Paid on arrival
  • 4 to 6 weeks
  • Australia
  • Paid on arrival*
  • Included
  • Paid on arrival
  • 9 to 12 weeks
  • Austria
  • Included
  • Included
  • Included
  • 4 to 6 weeks
  • Bahrain
  • Paid on arrival
  • Added at checkout
  • Paid on arrival
  • 4 to 6 weeks
  • Belgium
  • Added at checkout
  • Included
  • Included
  • 4 to 6 weeks
  • Brazil
  • Paid on arrival*
  • Added at checkout
  • Paid on arrival
  • 4 to 6 weeks
  • Bulgaria
  • Added at checkout
  • Included
  • Included
  • 4 to 6 weeks
  • Canada
  • Not charged
  • Included
  • Included
  • 10 to 12 weeks
  • China
  • Paid on arrival
  • Added at checkout
  • Paid on arrival*
  • 2 to 4 weeks
  • Colombia
  • Paid on arrival
  • Added at checkout
  • Paid on arrival
  • 4 to 6 weeks
  • Costa Rica
  • Paid on arrival
  • Added at checkout
  • Paid on arrival
  • 4 to 6 weeks
  • Croatia
  • Added at checkout
  • Included
  • Included
  • 4 to 6 weeks
  • Cyprus
  • Added at checkout
  • Included
  • Included
  • 4 to 6 weeks
  • Czech Republic
  • Added at checkout
  • Included
  • Included
  • 4 to 6 weeks
  • Denmark
  • Added at checkout
  • Included
  • Included
  • 4 to 6 weeks
  • Estonia
  • Added at checkout
  • Included
  • Included
  • 4 to 6 weeks
  • Finland
  • Added at checkout
  • Included
  • Included
  • 4 to 6 weeks
  • France
  • Added at checkout
  • Included
  • Included
  • 4 to 6 weeks
  • Georgia
  • Paid on arrival
  • Added at checkout
  • Paid on arrival
  • 4 to 6 weeks
  • Germany
  • Included
  • Included
  • Included
  • 4 to 6 weeks
  • Greece
  • Added at checkout
  • Included
  • Included
  • 4 to 6 weeks
  • Guernsey
  • Not charged
  • Included
  • Included
  • 2 to 4 weeks
  • Hong Kong
  • Not charged
  • Added at checkout
  • Paid on arrival
  • 2 to 4 weeks
  • Hungary
  • Added at checkout
  • Included
  • Included
  • 4 to 6 weeks
  • Iceland
  • Paid on arrival
  • Included
  • Paid on arrival
  • 4 to 6 weeks
  • India
  • Paid on arrival
  • Added at checkout
  • Paid on arrival*
  • 4 to 6 weeks
  • Indonesia
  • Paid on arrival
  • Added at checkout
  • Paid on arrival
  • 4 to 6 weeks
  • Ireland
  • Added at checkout
  • Included
  • Included
  • 4 to 6 weeks
  • Italy
  • Added at checkout
  • Included
  • Included
  • 4 to 6 weeks
  • Japan
  • Included
  • Included
  • Included*
  • 4 to 6 weeks
  • Jersey
  • Paid on arrival*
  • Included
  • Included
  • 2 to 4 weeks
  • Kuwait
  • Paid on arrival
  • Added at checkout
  • Paid on arrival
  • 4 to 6 weeks
  • Latvia
  • Added at checkout
  • Included
  • Included
  • 4 to 6 weeks
  • Lebanon
  • Paid on arrival
  • Added at checkout
  • Paid on arrival
  • 4 to 6 weeks
  • Lithuania
  • Added at checkout
  • Included
  • Included
  • 4 to 6 weeks
  • Luxembourg
  • Added at checkout
  • Included
  • Included
  • 4 to 6 weeks
  • Macao
  • Not charged
  • Added at checkout
  • Paid on arrival
  • 2 to 4 weeks
  • Malaysia
  • Paid on arrival
  • Added at checkout
  • Paid on arrival
  • 2 to 4 weeks
  • Malta
  • Added at checkout
  • Included
  • Included
  • 4 to 6 weeks
  • Mexico
  • Paid on arrival
  • Added at checkout
  • Paid on arrival
  • 4 to 6 weeks
  • Monaco
  • Added at checkout
  • Included
  • Included
  • 4 to 6 weeks
  • Mozambique
  • Paid on arrival
  • Added at checkout
  • Paid on arrival
  • 4 to 6 weeks
  • Netherlands
  • Added at checkout
  • Included
  • Included
  • 4 to 6 weeks
  • New Zealand
  • Paid on arrival
  • Added at checkout
  • Paid on arrival
  • 4 to 6 weeks
  • Nigeria
  • Paid on arrival
  • Added at checkout
  • Paid on arrival*
  • 4 to 6 weeks
  • Norway
  • Paid on arrival
  • Included
  • Paid on arrival*
  • 4 to 6 weeks
  • Peru
  • Paid on arrival
  • Added at checkout
  • Paid on arrival
  • 4 to 6 weeks
  • Philippines
  • Paid on arrival
  • Added at checkout
  • Paid on arrival*
  • 2 to 4 weeks
  • Poland
  • Added at checkout
  • Included
  • Included
  • 4 to 6 weeks
  • Portugal
  • Added at checkout
  • Included
  • Included
  • 4 to 6 weeks
  • Puerto Rico
  • Paid on arrival
  • Added at checkout
  • Paid on arrival
  • 4 to 6 weeks
  • Qatar
  • Paid on arrival
  • Added at checkout
  • Paid on arrival
  • 2 to 4 weeks
  • Reunion
  • Paid on arrival
  • Added at checkout
  • Paid on arrival
  • 4 to 6 weeks
  • Romania
  • Added at checkout
  • Included
  • Included
  • 4 to 6 weeks
  • Saudi Arabia
  • Paid on arrival
  • Added at checkout
  • Paid on arrival
  • 2 to 4 weeks
  • Serbia
  • Paid on arrival
  • Included
  • Paid on arrival
  • 4 to 6 weeks
  • Singapore
  • Paid on arrival*
  • Added at checkout
  • Paid on arrival
  • 2 to 4 weeks
  • Slovakia
  • Added at checkout
  • Included
  • Included
  • 4 to 6 weeks
  • Slovenia
  • Added at checkout
  • Included
  • Included
  • 4 to 6 weeks
  • South Africa
  • Paid on arrival
  • Added at checkout
  • Paid on arrival
  • 4 to 6 weeks
  • South Korea
  • Paid on arrival
  • Added at checkout
  • Paid on arrival
  • 2 to 4 weeks
  • Spain
  • Added at checkout*
  • Included
  • Included
  • 4 to 6 weeks
  • Sweden
  • Added at checkout
  • Included
  • Included
  • 4 to 6 weeks
  • Switzerland
  • Paid on arrival
  • Included
  • Paid on arrival*
  • 4 to 6 weeks
  • Taiwan
  • Paid on arrival
  • Added at checkout
  • Paid on arrival
  • 2 to 4 weeks
  • Thailand
  • Paid on arrival
  • Added at checkout
  • Paid on arrival
  • 2 to 4 weeks
  • Turkey
  • Paid on arrival
  • Added at checkout
  • Paid on arrival*
  • 4 to 6 weeks
  • United Arab Emirates
  • Paid on arrival*
  • Added at checkout
  • Paid on arrival
  • 2 to 4 weeks
  • United Kingdom
  • Included
  • Included
  • N/A
  • 2 to 4 weeks
  • United States - Alabama
  • Not charged
  • Included
  • Included*
  • 10 to 13 weeks
  • United States - Alaska
  • Not charged
  • Added at checkout*
  • Included*
  • 4 to 6 weeks
  • United States - Arizona
  • Not charged
  • Included
  • Included*
  • 11 to 13 weeks
  • United States - Arkansas
  • Not charged
  • Included
  • Included*
  • 10 to 13 weeks
  • United States - Northern California
  • Added at checkout
  • Included
  • Included*
  • 10 to 12 weeks
  • United States - Southern California
  • Added at checkout
  • Included
  • Included*
  • 8 to 10 weeks
  • United States - Colorado
  • Not charged
  • Included
  • Included*
  • 11 to 13 weeks
  • United States - Connecticut
  • Added at checkout
  • Included
  • Included*
  • 10 to 13 weeks
  • United States - Delaware
  • Not charged
  • Included
  • Included*
  • 10 to 13 weeks
  • United States - District of Columbia
  • Added at checkout
  • Included
  • Included*
  • 10 to 13 weeks
  • United States - Florida
  • Added at checkout
  • Included
  • Included*
  • 10 to 13 weeks
  • United States - Georgia
  • Not charged
  • Included
  • Included*
  • 10 to 13 weeks
  • United States - Hawaii
  • Added at checkout
  • Added at checkout*
  • Included*
  • 3 to 4 weeks
  • United States - Idaho
  • Not charged
  • Included
  • Included*
  • 11 to 13 weeks
  • United States - Illinois
  • Added at checkout
  • Included
  • Included*
  • 10 to 13 weeks
  • United States - Indiana
  • Not charged
  • Included
  • Included*
  • 10 to 13 weeks
  • United States - Iowa
  • Not charged
  • Included
  • Included*
  • 10 to 13 weeks
  • United States - Kansas
  • Not charged
  • Included
  • Included*
  • 10 to 13 weeks
  • United States - Kentucky
  • Not charged
  • Included
  • Included*
  • 10 to 13 weeks
  • United States - Louisiana
  • Added at checkout
  • Included
  • Included*
  • 10 to 13 weeks
  • United States - Maine
  • Not charged
  • Included
  • Included*
  • 10 to 13 weeks
  • United States - Maryland
  • Not charged
  • Included
  • Included*
  • 10 to 13 weeks
  • United States - Massachusetts
  • Added at checkout
  • Included
  • Included*
  • 8 to 10 weeks
  • United States - Michigan
  • Not charged
  • Included
  • Included*
  • 10 to 13 weeks
  • United States - Minnesota
  • Not charged
  • Included
  • Included*
  • 10 to 13 weeks
  • United States - Mississippi
  • Not charged
  • Included
  • Included*
  • 10 to 13 weeks
  • United States - Missouri
  • Not charged
  • Included
  • Included*
  • 10 to 13 weeks
  • United States - Montana
  • Not charged
  • Included
  • Included*
  • 11 to 13 weeks
  • United States - Nebraska
  • Not charged
  • Included
  • Included*
  • 10 to 13 weeks
  • United States - Nevada
  • Added at checkout
  • Included
  • Included*
  • 11 to 13 weeks
  • United States - New Hampshire
  • Not charged
  • Included
  • Included*
  • 10 to 13 weeks
  • United States - New Jersey
  • Added at checkout
  • Included
  • Included*
  • 6 to 8 weeks
  • United States - New Mexico
  • Not charged
  • Included
  • Included*
  • 11 to 13 weeks
  • United States - New York
  • Added at checkout
  • Included
  • Included*
  • 6 to 8 weeks
  • United States - North Carolina
  • Added at checkout
  • Included
  • Included*
  • 10 to 13 weeks
  • United States - North Dakota
  • Not charged
  • Included
  • Included*
  • 10 to 13 weeks
  • United States - Ohio
  • Not charged
  • Included
  • Included*
  • 8 to 10 weeks
  • United States - Oklahoma
  • Not charged
  • Included
  • Included*
  • 10 to 13 weeks
  • United States - Oregon
  • Not charged
  • Included
  • Included*
  • 11 to 13 weeks
  • United States - Pennsylvania
  • Added at checkout
  • Included
  • Included*
  • 8 to 10 weeks
  • United States - Rhode Island
  • Not charged
  • Included
  • Included*
  • 10 to 13 weeks
  • United States - South Carolina
  • Not charged
  • Included
  • Included*
  • 10 to 13 weeks
  • United States - South Dakota
  • Not charged
  • Included
  • Included*
  • 10 to 13 weeks
  • United States - Tennessee
  • Not charged
  • Included
  • Included*
  • 10 to 13 weeks
  • United States - Texas
  • Not charged
  • Included
  • Included*
  • 8 to 10 weeks
  • United States - Utah
  • Not charged
  • Included
  • Included*
  • 11 to 13 weeks
  • United States - Vermont
  • Not charged
  • Included
  • Included*
  • 8 to 10 weeks
  • United States - Virginia
  • Added at checkout
  • Included
  • Included*
  • 10 to 13 weeks
  • United States - Washington
  • Added at checkout
  • Included
  • Included*
  • 11 to 13 weeks
  • United States - West Virginia
  • Not charged
  • Included
  • Included*
  • 10 to 13 weeks
  • United States - Wisconsin
  • Not charged
  • Included
  • Included*
  • 10 to 13 weeks
  • United States - Wyoming
  • Not charged
  • Included
  • Included*
  • 11 to 13 weeks
  • Vietnam
  • Paid on arrival
  • Added at checkout
  • Paid on arrival
  • 2 to 4 weeks
No additional notes

*Local tax
Import tax (GST) applies to orders over AUD 1,000 and is collected before your order is released. Orders under AUD 1,000 are exempt.

No additional notes
No additional notes
No additional notes

*Local tax
Import tax can be as much as 100% of your order’s value, and import rules are complex. Please ask your local customs office for advice before you buy.

No additional notes
No additional notes

*Import fees
Business orders need a USCI (Unified Social Credit Identifier) number. Please check your import paperwork is in order before you buy.

No additional notes
No additional notes
No additional notes
No additional notes
No additional notes
No additional notes
No additional notes
No additional notes
No additional notes
No additional notes
No additional notes
No additional notes
No additional notes
No additional notes
No additional notes
No additional notes

*Import fees
You will need an import permit and an import licence. Please arrange both before you buy.

No additional notes
No additional notes
No additional notes

*Import fees
If your order is held for more than three days after it arrives in Japan, storage charges may apply.

*Local tax
Jersey GST may be charged when your order arrives on the island.

No additional notes
No additional notes
No additional notes
No additional notes
No additional notes
No additional notes
No additional notes
No additional notes
No additional notes
No additional notes
No additional notes
No additional notes
No additional notes

*Import fees
We deliver to the port, where your order waits to clear customs. You will need an M-Form to clear it.

*Import fees
Norwegian customs will contact you about import tax and any administration and clearance fees. You pay these before your order is released.

No additional notes

*Import fees
You will need an import licence, whether you are buying privately or for a business.

No additional notes
No additional notes
No additional notes
No additional notes
No additional notes
No additional notes
No additional notes
No additional notes

*Local tax
On orders over SGD 400, you pay local tax (GST) when your order arrives.

No additional notes
No additional notes
No additional notes
No additional notes

*Local tax
The Canary Islands, Ceuta and Melilla are outside the EU VAT area, so we do not add local tax at checkout for these areas. You pay it on arrival, along with any import fees.

No additional notes

*Import fees
Swiss VAT and a customs clearance fee of around EUR 40 are charged separately when your order arrives.

No additional notes
No additional notes

*Import fees
We deliver to the port only. You will need an A.TR movement certificate, and you are responsible for clearing your order through customs.

*Local tax
5% VAT is paid on arrival, unless you take delivery in a designated free zone.

No additional notes

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Shipping costs
We deliver to Alaska by air freight only, and the cost is added at checkout.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Shipping costs
We deliver to Hawaii by air freight only, and the cost is added at checkout.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

*Import fees
Import tariffs between the UK and the US are included, so there is nothing to pay on delivery. Once your order clears customs, you have 10 days to take delivery before storage charges apply.

No additional notes

Important notes

Local tax

Included – the prices you see already include local tax.

Added at checkout – we add local tax, such as VAT or sales tax, once you have given your delivery address. For 606, you will see it in your My Vitsœ account once your planner has prepared your drawing.

Paid on arrival – we do not collect local tax with your order. Your country charges it when your order arrives, and the local shipping agent will contact you to arrange payment.

Not charged – there is no local tax to pay.

Shipping costs

Included – delivery is in the price, so there is nothing more to pay.

Added at checkout – your planner can tell you the cost of delivery before you place your order.

In the US, Canada and Australia we deliver by sea. If you would like your order sooner, you can ask for air freight at an extra cost. We prefer the sea: it takes a few weeks longer, but it is the more responsible choice for something that should last a lifetime.

Import fees

Charges for clearing your order through customs, such as clearance and handling fees.

Included – there is nothing to pay on delivery.

Paid on arrival – the local shipping agent will contact you to arrange payment, which is needed to release your order from customs.

Transit time

How long your order takes to reach you once it leaves us, counted from the dispatch date shown in your Vitsœ account. It does not include the time to make your order: we assemble each one especially for you, and your planner will confirm when it will be dispatched. Times are typical for an order over GBP 500, EUR 700 or USD 1,000.

620 Chair Programme and 621 Table estimated delivery times are provided in the online shop.

Where we deliver

We deliver to every country in the list above. If yours is not there, we cannot deliver to it at present – but please ask us: things change.

Delivering your order

At your door

Deliveries always arrive with you on a weekday, Monday to Friday. You will know the date of your delivery in advance, either through your planner or via the courier.

The courier will only be able to deliver your parcel to the main entrance of your address; they will not be able to bring the goods inside.

We insure your goods for each delivery and take responsibility for the transport of the goods until you sign for them. Thereafter the responsibility transfers to you.

Accept and check your order

First, check the outer packaging before signing the courier receipt. If the outer packaging is damaged, please email or call us right away.

Next, open your Vitsœ delivery boxes and check the contents carefully, then let us know of any damaged or missing items within 48 hours.

Returning damaged or missing items

Recycle your packaging

We pack our items well. If you are a regular customer you will also notice that we continue to refine our packaging to offer the best balance of strength and protection with minimal bulk.

If you are able, please return your packaging to us for reuse or retain it for future use. All Vitsœ packaging can be recycled.