Unadulterated comments reach us daily from customers around the world
What our customers say…about service
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(It has been alleged by certain readers of this page that we might be “making use of our relatives”. If you would like to see the original text of any of these comments, ask us.)
Thanks very much for managing so well from the order to the delivery. I’m really impressed.
From Paris, France
Both my wife and I feel we should let you know the level of consideration and professionalism shown on both occasions was exceptional; you have a great team, a great service and, of course, a great shelving system.
From a graphic designer
We are very pleased with our shelves – we put them up without any problems, the manual was clear and I loved the little bag with our name on.
Most of all, we have been impressed by the efficiency of your service and attention to customer relations. It was certainly a much more happy experience than going to k*!
From the hilly bit of south London
I have been raving about the Vitsœ service and product to anyone who will listen.
I have always been a little fanatical about service quality and have never come across a firm that is so joined up on service from the website to the consulting and drawings through to the delivery and installation.
From a director of investor relations
Loving it! I’ve been spreading the word…your product and service is fantastic. Please take over the running of… a) Transport for London… b) all telecoms companies
The way you handled the job was fantastic. Particularly memorable were: designing on the laptop in situ, the online facility, the reuse of packaging, the handwritten confirmation card…and the absolute professionalism of you all.
From a bubbly London graphic designer(ess)
I still can’t quite get my head round how something [extra bits] can travel 3,470 miles, from your warehouse in London to my apartment in New York, in such a short time! Bloody marvelous! Thanks so much.
From a graphic designer who took his shelves to New York
A flawless product matched by flawless services. What more can I say?
From the senior partner of a very large architectural practice
The system looks great. We were impressed with the quality. My wife’s client loves it and may want to order a couple of two drawer cabinets to go directly on a wall. Thanks again for the quality service and product.
From New Jersey, USA
I used to think your customer service was very good, but…now I know it’s phenomenal! Thanks for sorting out my problem so quickly and efficiently.
From a copywriting photographer
Vitsœ has the distinction of being the only company to have delivered on time to us in the last 20 years, so thank you very much for this.
From the warm glow of recent marriage
Thanks for a really excellent service…it’s a real pleasure to deal with people who know their job and clearly enjoy doing it.
From a film fan in Swindon
Your installers, as expected, carried out the installation with military precision and all is 100% as you had promised. Sadly it is rare these days to get such a good level of service from anybody.
From Regent Street, London
The service you provided was exceptional – very easy to use and all went according to time, budget and specification!
From a busy team leader at a London architectural practice


