Unadulterated comments reach us daily from customers around the world


What our customers say…about installing

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(It has been alleged by certain readers of this page that we might be “making use of our relatives”. If you would like to see the original text of any of these comments, ask us.)

 

Vitsoe installing in a customer's home

 


I’d wondered idly who Vitsœ would have as installers, and had ruled out multiple body-piercings, tattoos and builder’s bum. I hadn’t got as far as an English Lit graduate who writes the music for his own accomplished band, but it stacked up perfectly. He was completely charming, and his work was meticulous to a fault.
Everyone I’ve dealt with has done exactly what they said they would, from the person answering the phone, to you, to your installer. The money side is refreshing, with everything transparently clear and with no inflated prices to accommodate apparently generous discounts. I deplore the haggling culture.

From leafy Wimbledon

I just wanted to say how absolutely marvellous I think the shelving system is. You did a wonderful plan for our room, which works perfectly in the space.
I wish you could see it now: the whole room looks light, airy and professional and feels so much more spacious (and I think looks great with the Georgian pink colour I chose for the walls behind.) Your fitters were also very helpful. Thanks so much!

From a businesswoman and mother of two


Just wanted to thank you for all your work regarding this job. The shelves have now been installed and once again I am a very happy customer. I also attach a photo of the new system for your reference.
Also could you please convey my thanks to the installation team. They were utterly professional and managed to transform what I thought was going to be a terrible day into a very pleasant experience.

From a radio programme producer

We’ve put up the shelves and they look perfect. My husband was very impressed by the custom-made spirit level which was the precise length as each of the shelves (he’s a builder, so a compliment from him is really something).

From a global technology lawyer


The dismantle and the installation costs feel a bit high, but considering the level of service provided by you and your colleagues, I would not hesitate again to acquire additional shelving for our home. In fact, I have been telling as many people as I can how wonderful the whole process was. I wasn’t around for the dismantle and installation of the shelves, but my nanny was very happy with everything. She is much more critical than I am so I guess that’s good feedback.
From the scheduling, your consultation, installation and the final product that we live with everyday, I cannot find any fault with Vitsœ. I loved every part of the process.

From a modern fine art dealer

Just to update you about today: your two installers arrived on time (!) and it took your predicted length of time (!) and they were fun and did a fantastic job (!).

From a classical music publisher


A belated thank you for another superb wall of shelves. Your chaps did a superb job, as ever, and left the place spotless. I’ve now just about filled them, and it’s becoming clear that we’re going to have to undergo another serious session of de-acquisitioning.

From the editor of a respected art magazine

Our shelves installed perfectly (I did it and it was as easy as you said) and work perfectly too. I’m delighted with them. Purchase and delivery were straightforward and I returned the packaging the next day to your warehouse.

From a hesitant DIYer


Your installers came in and out as though they were on a cloud; I hardly noticed them.

From an art historian

Thank you for arranging our home installation last month – it went very smoothly as always! It’s such a pleasure to work with really professional people from the beginning to the end. Rarely happens, sadly!

From the cutting edge of London’s art world


My order was ready waiting for me in the porch when I arrived here on Friday. The high quality packing meant that it was all in pristine condition and the excellent instructions made it a pleasure to fix in place this afternoon.

From the Shetland Isles

Apologies for not coming back to you earlier, we intended to but have been slightly side-tracked by the birth of our daughter.
The installation went very well. I wasn’t there, but my wife said that your installation team were fantastic, really helpful, efficient and even complimented us on the arrangement and location of the shelving.
Before our daughter arrived, I must admit that I was spending perhaps too much time looking at the shelves!

From the growing family of a young architect

What our customers say…about us

Punctual, accurate, friendly, and thanks for the level. As ever a pleasure to deal with Vitsœ.

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...about design

The Vitsœ product, attention to every detail and the efficiency of your service never fail to impress me.

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