Unadulterated comments reach us daily from customers around the world


What our customers say…about design

If you would like to contribute, let us know. If reading these comments intrigues you, take a look at Join us.

(It has been alleged by certain readers of this page that we might be “making use of our relatives”. If you would like to see the original text of any of these comments, ask us.)

 

 

Best wishes from Rome

according to some clients, by far the best thing about the entire delivery was - of course - the biodegradeable packaging material...I think we will have pieces popping out of various treasure hiding places in the house for a few years to come...

By far the best thing about the entire delivery was – of course – the biodegradeable packaging material

From a 5 year-old

Thanks for organising the shelves for my house. My 5 year-old made me a card she was so impressed.

See larger image


It all started with a call from a Customs Officer who informed me the parts for my system arrived from the UK. She simply asked that I verify my home address. Two days later, all the parts arrived – neatly packaged in the Vitsœ boxes and tubes.
I assembled a crew of three: an engineer, an interior decorator and myself (I’m a .. well .. er .. lawyer). Building the system took a mere three hours. Obligatory man-beers were imbided after completion. The system looks sharp: I go into the den for no reason but to stare at the shelves.

From Honolulu, Hawaii

It all arrived and looks better than we could ever have imagined. What a truly astonishingly good design and service! We are just so very pleased and impressed.

From an Oxfordshire- manor dweller


All aspects of the process have been outstanding: excellent communications, quick delivery time, lovely/effective packaging, beautiful spacer levels and, of course, great shelves.

From the riverside serenity of Wivenhoe, Essex

The Vitsœ product, attention to every detail and the efficiency of your service never fail to impress me.

From a product designer who knows a thing or two about detail


Really, the distribution part was incredible. The shipping boxes arrived in pristine condition the next morning after being shipped! The boxes seemed to have been treated very nicely by FedEx, but, the packaging design looked solid enough to survive virtually anything.
I really must congratulate you on the thoroughness of the thinking around this great design: not just the system itself, but the packaging and the mundane business around the design, all of which contribute to this having been a very pleasurable transaction.

From Chicago, USA

What can I say? The point really, I suppose, is that your company has comprehensively achieved its aim. A rigorously-designed, understated and timeless product which is presented and described, both on the website and in printed literature, with an impressive and satisfying clarity.
It’s an object lesson in communication. In my work as an architect who enjoys the nuts and bolts of how different products and materials join together to form resolved and intentional designs, I relish coming across information that is this comprehensive, clear and transparent; I think it’s probably the best I’ve encountered.

From a Wiltshire architect


Your planning guide is a paragon of design.

From an elegant earringed gentleman

I am a designer; but what’s the point in designing shelving? It’s already been done.

From a furniture designer (and customer)


Thank you for the very timely quote for the Vitsœ shelves. My I**a shelves decided to collapse today!

From a prospective convert who was rich enough to buy cheaply

It looks unbelievably good! The system is so beautifully designed and so well thought out to the smallest details, including the shipping boxes, that it’s a pleasure to put such a thing together. My biggest problem in assembling it was to remember where I last left that little Torx wrench!
I am an extremely satisfied customer. I will send photos soon, as it really is a great looking and working system. It is so rewarding to execute a plan that is even more pleasing in reality than it was in imagination.

From Miami, USA


Very much enjoyed the ease of installation and the clarity of the instructions; I teach graphic design at Bath School of Art and have shown my students all the various pieces of Vitsœ printed matter as examples of high quality design.

From an information designer

The instruction booklet deserves a gold medal. It is very rare you come across the written word with such thought, wit and care. I actually found myself reading the instructions which were unrelated to my particular system just because they were such a good read! Very sad!

From a landscape architect with time on his hands


I am exceptionally pleased with the Vitsoe system. It was very easy to install, particularly with the very clear and simple-to-follow instruction book. The system is much admired by my friends.

From a consulting engineer

The shelves arrived and in a fit of enthusiasm and excitement, my wife and I installed them in the evening. They look amazing. They look really great and were remarkably easy to install. The spirit levels you supplied were the missing link for us. The only problem now is that I want more, lots more. We are happy, very happy.

From San Francisco, USA

What our customers say…about love

Vitsœ is a phenomenon

Read more comments

...about service

A flawless product matched by flawless services. What more can I say?

Read more comments